All goods remain the property of Kirkby Printed Creations until paid for in full.
Any charges or fees charged by customs on overseas purchases are the responsibility of the purchaser.
All returns require an RMA number be issued.
Customised or made to order items are non refundable.
Returns must be received within 14 days of the RMA issuance. (see explanation of returns above)
Return postage is at the buyers expense unless expressly agreed in writing prior to the RMA.
Returns will be inspected for condition and refunds adjusted accordingly.
Refunds will be approved within 3 working days.
Refunds will only cover charges made directly by the company, any additional fees charged by any 3rd party are not included (customs, redelivery fees etc)
To return an item please contact firstname.lastname@example.org with your order reference number for a Returns Authorisation.